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The CareNiva Telehealth Platform

All-in-one telehealth software for independent practices

Most practices stitch together a video tool, a notes tool, a scheduler, and a billing system. CareNiva replaces the patchwork with one secure, HIPAA-compliant platform — video, an AI Medical Scribe, practice management, and billing, from the first booking to the paid claim.

HIPAA-compliant · No setup fees · Live in minutes
careniva — platform
JM
● In visit
Clinical note Drafted automatically
Claim submitted
One platform, the whole visit

Everything your virtual practice needs

Six core capabilities that replace the disconnected tools most practices juggle today.

Secure video visits

HIPAA-compliant, one-click video your patients join from any device — no downloads, no friction, reliable connections.

AI Medical Scribe

Clinical notes drafted automatically as you talk, so documentation is finished by the time the visit ends.

Practice management

Scheduling, patient records, charting, and reporting — the day-to-day operations of your practice in one place.

Automated patient intake

Digital forms, histories, and consents collected before the visit — your team starts every appointment prepared.

Billing & payments

Built-in claims, ERA posting, denials, and patient payments — run the visit and get paid without a separate system.

Security & compliance

HIPAA-compliant infrastructure with encrypted video and data protection built in from day one.

Flagship feature

Your notes, written while you focus on the patient

The AI Medical Scribe listens during the visit and drafts your clinical note in real time. Review, edit, and sign in seconds — and reclaim the hours that documentation usually takes after hours.

  • Notes drafted automatically as you talk
  • Review and sign in seconds, not evenings
  • Consistent, structured documentation every visit
careniva — AI Scribe
SOAP note Generating
Signed · 2 min
Up and running in minutes

Start seeing patients today

No IT project. No implementation fees. No waiting.

1

Create your account

Sign up free — no credit card, ready in two minutes.

2

Set up your workspace

Your booking page, intake forms, and visit links are live immediately.

3

See patients & get paid

Run secure visits while the platform handles intake, notes, and billing.

Simple pricing

Pricing that scales with your practice

Start free, pay per visit, or go unlimited — whatever fits how you practice.

Free

$0

Start seeing patients — no credit card.

Pay-As-You-Go

$3/ visit

No monthly minimum, no contract.

Unlimited

$99/ provider / mo

Unlimited visits, from $99.

Security & compliance

Built for the trust healthcare requires

Patient privacy and HIPAA compliance are foundational — not features you pay extra for.

HIPAA-compliant by design

Built to meet HIPAA requirements end to end — compliance isn’t bolted on afterward.

Encrypted video & data

Visits and patient information are encrypted in transit and at rest.

Role-based access

Access controls keep patient data limited to the right people on your team.

Audit-ready records

Every visit and note is documented and traceable for clean, defensible records.

FAQ

Telehealth software questions

What is telehealth software?

Telehealth software lets a practice run secure virtual visits and the clinical and administrative work around them. CareNiva combines HIPAA-compliant video, an AI medical scribe, practice management, and billing in one platform — the whole visit, from booking to paid claim, in one system.

Is CareNiva HIPAA-compliant?

Yes. CareNiva is HIPAA-compliant by design: encrypted video and data, role-based access, and audit-ready records — not compliance bolted on afterward.

Does the software include practice management and billing?

Yes. Scheduling, patient records, charting, reporting, claims, ERA posting, and patient payments are built in — not separate tools you have to stitch together.

Do my patients need to download an app?

No. Patients join secure visits in one click from any device — no apps, no downloads.

How much does CareNiva telehealth software cost?

Start free. Pay-As-You-Go is $3 per visit with no monthly minimum, and Unlimited plans start at $99 per provider per month. See the pricing page for full details.

How fast can I start seeing patients?

Minutes. There’s no IT project and no implementation fees — create an account and your booking page, intake forms, and visit links go live immediately.

What kinds of practices is it for?

Independent and solo practices, groups, wellness programs, and health systems — across primary care, behavioral health, urgent care, and more, with multi-state support.

See the whole platform in action

Join providers across the country delivering modern virtual care with CareNiva. Free to start, ready in minutes.

100% Satisfaction Guaranteed — try it risk-free