HIPAA-compliant telehealth software, secure by design
Run virtual visits without compliance worry. CareNiva is built for healthcare from the ground up — a signed BAA with every account, encrypted video and data, enforced multi-factor authentication, role-based access, and audit-ready records, hosted in the US.
Compliance built into the platform
The safeguards HIPAA expects of a telehealth vendor, standard on every account.
Signed BAA, standard
A Business Associate Agreement is included with every provider account — the legal foundation HIPAA requires.
Encrypted video & data
Visits and patient information are encrypted in transit and at rest.
Multi-factor authentication
MFA is enforced on provider logins, so access to patient data is protected beyond a password.
Role-based access
Access controls keep patient data limited to the right people on your team.
Audit-ready records
Every visit and note is documented and traceable for clean, defensible records.
US hosting on Microsoft Azure
Patient data is hosted in the United States on Microsoft Azure infrastructure.
Is telehealth HIPAA-compliant?
Not on its own. Telehealth is only HIPAA-compliant when the platform provides the required technical and administrative safeguards and the vendor signs a Business Associate Agreement. A consumer video or chat app generally doesn’t qualify — even with a “private” call. CareNiva is purpose-built for healthcare: the safeguards above are standard, and a BAA is included with every provider account, so you can deliver virtual care on a compliant foundation from day one.
Compliance included — at every price
HIPAA safeguards aren’t a premium tier. Start free, pay per visit, or go unlimited.
Free
Start seeing patients — no credit card.
Pay-As-You-Go
No monthly minimum, no contract.
Unlimited
Unlimited visits, from $99.
HIPAA & security questions
Is CareNiva HIPAA-compliant?
Yes — HIPAA compliance is built in, not bolted on. CareNiva provides a signed Business Associate Agreement, encrypted video and data (in transit and at rest), enforced multi-factor authentication, role-based access controls, and audit-ready records, hosted in the US on Microsoft Azure.
Do you sign a Business Associate Agreement (BAA)?
Yes. A BAA is standard with every provider account — it’s part of using CareNiva, not an upsell.
Is video and patient data encrypted?
Yes. Video visits and patient information are encrypted both in transit and at rest.
Is multi-factor authentication required?
Yes. MFA is enforced for provider logins, adding a second layer of protection beyond passwords for access to patient data.
Where is patient data hosted?
In the United States, on Microsoft Azure infrastructure.
Is telehealth automatically HIPAA-compliant?
No — telehealth is only HIPAA-compliant when the platform provides the required safeguards and the vendor signs a BAA. A consumer video or chat app generally does not meet HIPAA. CareNiva is purpose-built for healthcare and provides both.
Part of the CareNiva telehealth platform · see the all-in-one platform or pricing.
Run virtual visits with confidence
Join providers across the country delivering modern virtual care with CareNiva. Free to start, ready in minutes.
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