CareNiva vs Tebra (formerly Kareo)
CareNiva is built telehealth-first — run virtual visits as a primary, scalable service, with practice management, full revenue-cycle management, and AI insights behind them in one platform. Tebra is a broad practice-management, billing, and EHR platform where telehealth is one feature, with quote-based pricing. Here is an honest look at where each fits.
CareNiva vs Tebra
| Built-in capability | CareNiva | Tebra |
|---|---|---|
| HIPAA-compliant video visits | Built in | Built in |
| Automatic AI Scribe | Built into the platform | AI Note Assist |
| Claims & billing / RCM | Built in | Full RCM & claim scrubbing |
| Real-time eligibility | Built in | Built in |
| Patient payments | Built in | Built in |
| Transparent published pricing | Free · $3/visit · $99/provider/mo | ✕ Quote-based (contact sales) |
✓ = included in the core platform · Add-on / Premium = available separately or on a higher plan, not in the base product.
Comparison based on publicly available information as of 2026-10-20. Competitor features and pricing change — verify current details on their site.
Why practices choose CareNiva
Pricing you can actually see
CareNiva publishes its pricing — free to start, $3 a visit, or $99 per provider. With Tebra you contact sales for a quote before you ever see a number.
Live in minutes, no implementation project
Self-serve signup with no setup fee — your booking page, intake, and visit links go live immediately, so you can see patients the same day.
Built for telehealth at scale
CareNiva runs virtual care as your primary service — video, intake, scheduling, eligibility, full billing, and AI insights in one platform — rather than telehealth added onto a back-office suite.
CareNiva vs Tebra
How is CareNiva different from Tebra?
CareNiva is built telehealth-first. It includes a built-in AI Medical Scribe that drafts SOAP notes in real time during the visit, a free and pay-as-you-go option ($3 per visit, no monthly minimums or contracts), and a one-click, no-download patient join. Tebra is a broad practice-management, billing, and EHR platform with quote-based pricing, built around established practices.
Is CareNiva a good fit for a new or growing telehealth service?
Yes. CareNiva is designed for turnkey telehealth launch — custom booking pages, digital consents, and nationwide virtual scaling out of the box — so you can start seeing patients in minutes. Tebra is structured primarily for established in-person practices adding a hybrid or telehealth component.
Do patients need to download an app to use CareNiva?
No. Patients join CareNiva visits in one click from any device — no app, account, or download required.
How much does Tebra cost vs CareNiva?
Tebra does not publish pricing — it is quote-based through sales. CareNiva publishes its pricing: free to start, $3 per visit with no minimum, or $99 per provider per month unlimited.
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