CareNiva vs SimplePractice
CareNiva is built telehealth-first — run virtual visits as a primary, scalable service, with practice management, billing, and AI insights included across any specialty. SimplePractice is a practice-management system built primarily for behavioral health, where telehealth is an added feature and AI notes and e-prescribing are paid add-ons. Here is a fair, side-by-side look.
CareNiva vs SimplePractice
| Built-in capability | CareNiva | SimplePractice |
|---|---|---|
| HIPAA-compliant video visits | Built in | Built in |
| Scheduling & client portal | Built in | Built in |
| Automatic AI Scribe | Built into the platform | – Paid add-on (Care Aide) |
| Claims & billing (CMS-1500) | Built in | Built in |
| Patient payments | Built in | Built in (AutoPay) |
| Real-time eligibility (270/271) | Built in | ✕ Not available |
| Specialty focus | Multi-specialty / general | – Behavioral / mental health |
| Pricing | Free · $3/visit · $99/provider/mo | – $49–$99/mo + paid add-ons |
✓ = included in the core platform · Add-on / Premium = available separately or on a higher plan, not in the base product.
Comparison based on publicly available information as of 2026-10-20. Competitor features and pricing change — verify current details on their site.
Why practices choose CareNiva
AI notes included — not another line item
CareNiva’s AI Medical Scribe is built into the platform. On SimplePractice, AI note-taking and e-prescribing are separate paid add-ons stacked on top of your plan.
Built for telehealth at scale
CareNiva runs virtual care as your primary service — video, intake, scheduling, eligibility, billing, and AI insights in one platform — across primary care, urgent care, behavioral health, wellness and more, not telehealth added onto a practice-management tool.
More ways to pay, including per-visit
Start free, go unlimited at $99 per provider, or pay just $3 a visit with no minimum — pricing that fits low-volume and seasonal telehealth, with eligibility and billing included.
CareNiva vs SimplePractice
How is CareNiva different from SimplePractice?
SimplePractice is a practice-management system built for behavioral health; CareNiva is a multi-specialty, telehealth-first platform. CareNiva includes a built-in AI Medical Scribe that drafts notes in real time (SimplePractice’s AI note-taking is a paid add-on), real-time insurance eligibility built in (not available in SimplePractice), one-click no-download video, and a free, pay-as-you-go option at $3 per visit.
Do patients need to download an app to use CareNiva?
No. Patients join CareNiva visits in one click from any device — no app, account, or download required.
Does SimplePractice include AI notes?
Yes, but as a paid add-on (its “Care Aide” / Note Taker). CareNiva includes the AI Medical Scribe in the platform rather than as a separate line item. Pricing and add-ons change — confirm current details on SimplePractice’s pricing page.
Which is cheaper, CareNiva or SimplePractice?
It depends on usage. SimplePractice publishes solo plans from about $49–$99/month, with AI and e-prescribing as paid add-ons. CareNiva starts free, is $3 per visit with no minimum, or $99 per provider per month unlimited. Compare against your expected visit volume.
See how CareNiva compares
See the whole platform in action
Join providers across the country delivering modern virtual care with CareNiva. Free to start, ready in minutes.
100% Satisfaction Guaranteed — try it risk-free