POS 02: Telehealth Provided Other than in Patient's Home

POS code 02 (Telehealth Provided Other than in Patient's Home) identifies where a service was furnished, which affects how the claim is priced and paid.

Facility or non-facility?

Whether this location is treated as a facility or non-facility affects the practice-expense portion of Medicare payment; confirm the designation for this POS. See how facility vs non-facility affects Medicare fees →

When it's used

Report POS 02 on the claim when the service was furnished in this setting, consistent with the documentation.

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General Place of Service reference. The correct POS depends on where the service was furnished and affects payment (facility vs non-facility) and coverage. Verify current CMS POS guidance and your payer's rules.