Telehealth visit etiquette for providers
Use a secure platform: It is important to use a secure platform for telehealth visits to protect the privacy and confidentiality of patient information. Many telehealth platforms offer encrypted video and audio calls to ensure that the communication is secure.
Have a good internet connection: A stable and fast internet connection is important for the quality of the telehealth visit. If the connection is poor, it may be difficult for the doctor to see or hear the patient clearly.
Follow privacy and security guidelines: Telehealth visits are subject to the same privacy and security rules as in-person visits. It is important for doctors to follow these guidelines to ensure that patient information is protected.
Communicate clearly: Telehealth visits can be more challenging than in-person visits because the doctor and patient are not in the same location. It is important for doctors to speak clearly and be patient with the patient to ensure that the visit is as productive as possible.
Make the most of the visit: Telehealth visits can be a great opportunity for patients to discuss their health concerns with their doctor. It is important for doctors to listen carefully to the patient's concerns and ask questions to gather more information.
Use visual aids: If necessary, doctors can use visual aids such as diagrams or slides to help explain medical concepts to the patient.
Follow up with the patient: After the telehealth visit, it is important for doctors to follow up with the patient to ensure that their concerns have been addressed and to provide any necessary follow-up care.