Telehealth best practices
Telehealth, or telemedicine, refers to the use of electronic communications and software to provide clinical health care services remotely. Telehealth can be a useful way for patients to access health care services when they are unable to visit a health care provider in person, such as during the COVID-19 pandemic. Here are some best practices for telehealth:
Use a secure platform: It is important to use a secure platform for telehealth visits to protect the privacy and confidentiality of patient information. Many telehealth platforms offer encrypted video and audio calls to ensure that the communication is secure.
Have a good internet connection: A stable and fast internet connection is important for the quality of the telehealth visit. If the connection is poor, it may be difficult for the provider to see or hear the patient clearly.
Follow privacy and security guidelines: Telehealth visits are subject to the same privacy and security rules as in-person visits. It is important to follow these guidelines to ensure that patient information is protected.
Communicate clearly: Telehealth visits can be more challenging than in-person visits because the provider and patient are not in the same location. It is important to speak clearly and be patient with each other to ensure that the visit is as productive as possible.
Make the most of the visit: Telehealth visits can be a great opportunity for patients to discuss their health concerns with their provider. It is important for patients to come prepared with a list of questions and concerns to discuss during the visit.