It is time to retire ad-hoc tools used during pandemic

Challenges with Ad-hoc tools

During the pandemic there was a lack of professional solution that best fit the clinical workflow and reduces time and effort to deliver telehealth care. The inefficiency in ad-hoc tools (zoom, doxy, skype, gotomeetings, phone calls, facetime, some EHRs, other video conferencing tools) were not visible in the absence of low volume visits. But now provider must use professional telehealth solution like CareNiva to make it economically viable care delivery.

• There are pain points associated with ad-hoc tools.

• Software installation or setup need for both patient and provider.

• Manual co-ordination with patient and physicians via phone, email or  text.

• Requires to use multiple systems to address one visit.

• Painful Data collection effort during telehealth visit.

• Lack of self managed visit scheduling.

• Lack of customization based on clinics’ own process and need.

• Lacks scalability and seamless care delivery.

• Inconvenient and frustration for older patients who may be less tech savvy.